By enrolling in the Accredited Home-Staging Specialist program you have joined other real estate professionals who have made the commitment to raise the level of professionalism in the industry. Evidenced by the overwhelming number of designees and agents completing the AHS program, it is clear that customer service has become the one of the most important topics in today’s real estate market.
In order to maximize the value of the program, we encourage
that you complete the course modules in the order that they
are presented. Also we invite you to prepare yourself
to think outside of the box in defining the level of services
that you will commit to in delivering professional service
to today’s customer.
Remember, for the consumer to understand your value, you must identify, demonstrate and deliver a higher level of professional service than ever before.
The course has been created utilizing a number of multi-media
programs including Adobe Acrobat, steaming video, audio and
Flash. If you do not have Acrobat
Reader or Macromedia
Flash Player click the icons
on the left, which will take you to the respective websites
to obtain a free download of the software. We recommend that
you use Microsoft
Internet Explorer 5.0 or better. Other browsers do not
support some of the features used in this course.
For optimum viewing we suggest using a screen resolution of
1280 by 1024 pixels. You can check your settings by
going to your computer’s CONTROL PANEL
and selecting DISPLAY PROPERTIES – SETTINGS
and adjusting your screen resolution. As a very minimum
we suggest using 1024 by 768 pixels.
The website delivering the course for you contains self-explanatory
navigation controls: BACK – NEXT and
STOP- PAUSE. Use the BACK and NEXT arrows for
moving from one slide to another. The stop and start
buttons are located just below the video screen. The
small black arrowhead that moves from left to right can be
moved by putting your mouse on the arrowhead and click and
hold the left mouse button. Then drag the arrowhead
to move the program forward or backward. This is helpful
if you want to repeat something that was just said.
>>The small arrows jump ahead or back to the next section
within a slide. The volume slider is set to mid-range so that
you may adjust the volume on your computer to the desired
MODULES & SECTIONS
You will find the Sections on COURSE STATUS
page and only after you have completed a section will you
be able to go forward to the next. Once you have completed
a section you can return to it at any time.
On the last slide in each module the NEXT button is
changed to COMPLETE. You must click the COMPLETE button
when you are finished with the last slide. You will
then be taken to the Knowledge Check for that section if there
is one. Upon completion of the Knowledge Check please
click the COMPLETE button again and you will then be taken
to the COURSE STATUS page and you may select the next section
or go back and review a previous section.
The Course Status button gives you the status
of your progress through the course and tells you the date
by which you must complete the course. It shows you
the major sections and which ones you have completed.
You may select any option you have previously viewed or the
next one in sequence … you may not jump ahead.
The course workbook is in the Download section
and the online course follows the workbook numbering format.
We encourage you to use the download option and print the
workbook. This will provide you with the option of making
notes as the course proceeds.
You will find the audio and video segments have been designed
to lead you through the key parts of the text.
You will also find the option to enter your notes electronically
by clicking the NOTEPAD option and typing in your personal
notes concerning the topic being discussed. You may
select the notes option at anytime and a running log of your
notes will be recalled for you to make an entry. Just
hit the SAVE button and you will be returned to the beginning
of the slide you were viewing at that time.
Use this tab for help with questions concerning the course
and for technical assistance. Your email will be answered
promptly during normal business hours (8:00 – 5:00 Pacific
Time); If your question is submitted Saturday or Sunday we
will respond to your question the following Monday, or the
next business day.
The course is divided into 10 distinct sections. The course
material is available for you to download along with all the
support material; just click on the DOWNLOAD tab to obtain
and print the desired material. Some of the support material
and the course handouts will also be referenced at the appropriate
Course Completion Requirements
To complete the course, you must finish each Section as presented.
There will be knowledge checks at the end of some sections
to help you determine your grasp of the material and provide
a method for you to review any weak areas.
Upon completion of the last section, you will be given access
to the 25 question final examination. You must then score
a minimum grade of 80% in order to be given credit for completion
of the required course curriculum. Should you fail the
exam, you will be directed to review the course material for
the sections you failed and retake a new exam. You may
repeat this process until such time as you score the required
If you have any questions, please use the Contact Instructor
button for both course-related and technology-related questions,
and we will respond to your question via email during normal
business hours (8:00 – 5:00 Pacific Time).
If your question is submitted Saturday or Sunday we will
respond to your question the following Monday, or the next
How much time do I have to complete the course?
Frequently Asked Questions
I am having a problem with paying for the course online, what should I do?
Call customer service (
) during normal business hours (8:00-5:00) pacific time or email … Info@stagingspecialist.com
What do I do if I encounter a technical problem or have a question while taking the course?
Select the Contact Instructor
button. You will have the option to contact the course
instructor or the technical support department. We
will promptly respond to your question via email during normal
business hours, (8:00 – 5:00 Pacific Time); ); If your
question is submitted Saturday or Sunday we will respond to
your question the following Monday, or the next business day.
You have 180 days from the date you first log into the course to complete all 4 Modules and pass the final exam.
Do I get continuing education credit for completing this course?
RealtyU has not applied for, nor registered the AHS Course (online or classroom), for continuing education credit in any state. However, individual RealtyU® Schools or REALTOR® Associations may have obtained continuing education credit for the course delivered in their classroom. The student must check with the school or organization delivering the course to verify the availability of any education credit prior to registering for the course.
How do I get my certificate of completion?
Every student that successfully completes the AHS Course automatically becomes an Accredited Home-Staging Specialist. This is done automatically for all students taking the course when they successfully pass the final exam. You will be emailed a login and password to the Accredited Home-Staging Specialist website, which will provide access to your profile. You will also have access to “AHS Support Material.”
How do I get the AHS logo?
The AHS logo and other information including a press release template will be available to the AHS Designees upon logging into the website and selecting “AHS Support Material”.
Where can I find the AHS support material that is referred to in the class?
The course support material is available for download on
the Accredited Home-Staging Specialist website. Log in to www.stagingspecialist.com
and click on the AHS Support Material tab.
How do I get my name and contact information into the National Directory of Accredited Home-Staging Specialists (AHS)?
When you complete the course you will become an AHS Designee and your name and contact information will be entered into the database from the application. At that time you will be emailed your login ID and initial password. You may change your password upon logging in but your login ID (student ID) will always remain the same. It is up to you to ensure that all of the contact information is correct by updating your profile. You may also upload a photo for display as an AHS. Your full contact information and photo are provided in the search results when the searcher clicks on “View Profile.”
If I leave the course in the middle, how do I log back in?
Click on or paste the following URL into your web browser:
Click on the LOGIN tab, enter your login ID and password, and
you will be immediately taken to the COURSE STATUS page. Here
you can navigate back to the place you were when you previously
You can also get back by going to www.RealtyUOnline.com
and clicking on the AHS course in the Designation Box …
you will be taken to the AHS page and there is a place for
you to login with your Student ID and Password.
What if I can’t remember my login and/or password?
Go to the LOGIN page and you will be able to email technical support to retrieve that information.