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Course Overview
Introduction
1. Instructor's Overview
2. Instructor's Overview Cont.
Negotiation Basics
The "SAM" Model
Types of Negotiators
Negotiation Psychology
Metaphors
"SUCCESS" Principles
Success Scripts
Service Fees
The CNE Model
Negotiation Planning Guides
Case Studies
Discussion Topics
Downloads Kit Review
Conclusion and Test
Downloads
Course Status
Instructor's Overview
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